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Privacy Policy

1. Data Controller

The data controller for this website is:

RIVOLI GENÈVE Vertrieb GmbH
Lustgartenstrasse 103
79576 Weil am Rhein
Germany

Phone: +41 (0)22 321 33 54
Email: contact@rivoli.ch

Managing Director: Christian Mohn

Commercial Register: Freiburg im Breisgau Local Court
HRB 103759

VAT ID No.: DE 304 134 253

Data Protection Contact

Email: dataprotection@rivoli.ch

Data Protection Officer: Thomas Ritter

2. General Information

Protecting your personal data is our top priority. We treat your data confidentially and in accordance with the General Data Protection Regulation (GDPR), applicable data protection laws, and this Privacy Policy.

Personal data is any information that can be used to identify you personally.

3. Hosting and E-commerce Platform

Our website is powered by Shopify.

Vendor

Shopify International Limited
2nd Floor, 1-2 Victoria Buildings
Haddington Road
Dublin 4
D04 XN32
Ireland

When you visit our website, technical information is automatically processed, such as:

  • IP address
  • Browser Type
  • Operating System
  • Referrer URL
  • Date and time the page was viewed

Data processing is carried out pursuant to Article 6(1)(f) of the GDPR for the purposes of providing, securing, and optimizing our online services.

For more information, please visit:

https://www.shopify.com/legal/privacy

4. Ordering and Contract Processing

When you place an order in our online store, we process the personal data you provide to fulfill and process your order.

These include, in particular:

  • First and Last Name
  • Billing Address
  • Shipping Address
  • Email address
  • Phone number
  • Payment Information
  • Order History

The processing is carried out in accordance with Article 6(1)(b) of the GDPR.

5. Payment Processing

We use Shopify Payments and other payment service providers to process payments.

Depending on the payment method you select, personal data may be transmitted to the respective payment provider.

The payment service providers offered include, among others:

  • PayPal
  • Klarna
  • Visas
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay

In addition, the privacy policies of the respective payment service providers apply to data processing.

For more information:

PayPal
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Klarna
https://www.klarna.com/de/datenschutz

6. Making Contact

If you contact us by email or through our contact form, we will store and process your information solely for the purpose of handling your inquiry.

Data processing is carried out on the basis of Article 6(1)(b) of the GDPR and Article 6(1)(f) of the GDPR.

7. Newsletter

We use Klaviyo to send out our newsletter.

Vendor

Klaviyo Inc.
125 Summer Street
Boston, MA 02111
USA

When you subscribe to the newsletter, the following data in particular is processed:

  • Email address
  • Date of Registration
  • IP address

Mailings are sent only after a successful double opt-in process.

The legal basis is your consent pursuant to Article 6(1)(a) of the GDPR.

For more information:

https://www.klaviyo.com/legal/privacy

8. Customer Reviews

We use Loox to display and manage customer reviews.

As part of the review feature, personal data such as your name, email address, and the content of your review may be processed.

Processing is carried out on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR.

9. Analytics and Marketing Tools

We use various analytics and marketing services to optimize our online offerings and measure the effectiveness of our marketing efforts.

These include, in particular:

  • Google Analytics 4
  • Google Ads Conversion Tracking
  • Meta Pixel
  • Microsoft Clarity

These services are used exclusively with your express consent in accordance with Article 6(1)(a) of the GDPR.

For more information, please visit:

Google
https://policies.google.com/privacy

Meta
https://www.facebook.com/privacy/policy

Microsoft
https://privacy.microsoft.com/de-de/privacystatement

10. Social Media

We maintain company profiles on various social media platforms, including:

  • Instagram
  • Facebook
  • TikTok
  • YouTube

When visiting these platforms, the privacy policies of the respective providers apply.

11. Cookies

Our website uses cookies.

Some cookies are technically necessary to ensure the proper functioning of our website. Other cookies are used to analyze our online offerings or to provide personalized content and advertising.

Cookies that are not technically necessary are set only after you have given your express consent.

You can change or revoke your cookie settings at any time using our cookie consent tool.

12. Retention Period

Personal data is stored only for as long as is necessary to fulfill the respective purposes or as required by statutory retention obligations.

Once the relevant purpose for processing no longer applies or the statutory retention periods have expired, the data will be deleted in accordance with legal requirements.

13. Your Rights

You have the right at any time to:

  • Information About Your Stored Data
  • Correction of Inaccurate Data
  • Deletion of Your Personal Data
  • Restriction of Processing
  • Data Portability
  • Objection to Processing
  • Withdrawal of Consent with Future Effect

To exercise your rights, please contact:

dataprotection@rivoli.ch

14. Right to File a Complaint

You have the right to file a complaint with a competent data protection supervisory authority regarding the processing of your personal data.

15. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy if required due to changes in legal requirements, technical developments, or changes to our services.

The version published on our website at the time of your visit applies.

As of June 2026