{"id":1594,"date":"2021-06-18T16:41:24","date_gmt":"2021-06-18T14:41:24","guid":{"rendered":"https:\/\/rivoli.ch\/?page_id=1594"},"modified":"2023-04-03T16:12:30","modified_gmt":"2023-04-03T14:12:30","slug":"politique-de-confidentialite-2","status":"publish","type":"page","link":"https:\/\/rivoli.ch\/en\/politique-de-confidentialite-2\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"

Privacy policy<\/h1><\/div><\/div><\/div><\/div>
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Updated on 03.04.2023<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

Who we are<\/span><\/i><\/a><\/h4><\/div>
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The onlin-shop www.rivoli.ch is managed by RIVOLI GEN\u00c8VE Vertrieb GmbH, holder of the RIVOLI brand, Lustgartenstrasse 103, 79576 Weil am Rhein, Germany.<\/p>\n

Controller
\nThe controller is the entity responsible for the processing of your personal data and that you can contact for any objection concerning the use of your data.<\/p>\n

RIVOLI GEN\u00c8VE Vertrieb GmbH
\nLustgartenstrasse 103
\n79576 Weil am Rhein
\nGermany<\/p>\n

Email : dataprotection@rivoli.ch<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Purposes of processing personal information<\/span><\/i><\/a><\/h4><\/div>
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A personal information is any information that identifies you personally in a direct way or in combination with other information.
\nContact details given to us within the purchasing process are limited to the data necessary for our customer service, in the strict respect of the rules. When you visit our website, you are requested to provide us with your personal details using questionnaires or forms. The fields marked with an asterisk (*) must be filled in since the information requested is essential for processing your orders.
\nAny additional information is optional and will be used to get to know you better. You are not required to fill in these fields if you do not wish to do so. Those details are used for recording and processing your orders, managing your personal account, conducting marketing surveys and drawing up statistics, with the aim of ensuring that the offers we make to you are appropriate, as well as allowing us to conduct quality controls on our services, market surveys and sending you commercial offers.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Your Rights<\/span><\/i><\/a><\/h4><\/div>
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As a user of our website, you will find below the rights you have concerning your personal data, free of charge:
\nBe informed about the processing of your personal data
\nBe informed about the processing of your personal data\nAccess the personal data we have stored
\nRectify erroneous or incomplete personal data
\nBe forgotten, have your personal data erased
\nRestrict the use of personal data
\nObject the use for \u201cprofiling\u201d and \u201cautomated decision making\u201d purposes
\nWithdraw approval concerning the processing of your personal data
\nRight to receive your personal data in a structured, commonly used machine-readable format and transmit your data to another controller
\nClaim your rights to a competent authority<\/p>\n

In some cases and despite your deletion request, we may have to retain some of the data stored due to applicable regulations. However, we will prevent any further processing of your data.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Data that we collect<\/span><\/i><\/a><\/h4><\/div>
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When processing orders<\/h3>\n

Name*, surname*, company name (optional), country*, address*, phone number*, email address*
\nOnce the order is confirmed, we process as well data related to the order:
\nBought products, type of credit card used (visa, mastercard, etc.), transaction date and time, IP address<\/p>\n

When subscribing to our Newsletter<\/h3>\n

Name*, surname*, country*, email address*
\nBy subscribing to the newsletter, you agree to receive information about the Brand as well as commercial offers<\/p>\n

When filling out a contact form<\/h3>\n

Name*, surname*, country*, email address*<\/p>\n

Data are used in order to ensure the best services to clients\u2019 needs<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Retention of your personal data<\/span><\/i><\/a><\/h4><\/div>
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We store personal information for as long as needed in order to provide our customers the required services, for legitimate interest such as direct marketing actions, retargeting (see Facebook retargeting paragraph below) and audience measurement. We delete your personal data after 3 years of inactivity since the last interaction with the website or if you wish and let us know.<\/p>\n

Nevertheless, in some cases and despite your deletion request, we will still need to store some information due to applicable regulations. However, we will stop in this case processing your data for further purposes.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Third parties we are sharing your data with<\/span><\/i><\/a><\/h4><\/div>
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In order to ensure that our service is well provided, we have to share a portion of your personal data to third parties such as:<\/p>\n

Postal service providers
\nInformation service providers in charge of website maintenance and proper functioning
\nOnline payment service providers<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Third parties we are sharing your data with - Facebook retargeting (updated the 17.02.2020)<\/span><\/i><\/a><\/h4><\/div>
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Nous utilisons l\u2019outil de retargeting \u00ab\u00a0Custom Audiences Retargeting\u00a0\u00bb de Facebook Inc. (1601 S. California Ave., Palo Alto, CA 94304, USA;\u00a0\u00ab\u00a0Facebook\u00a0\u00bb).<\/p>\n

When you order a product on our website, we encrypt your email address and send it in encrypted form to Facebook.<\/p>\n

Au travers de cette information crypt\u00e9e, Facebook peut vous proposer des recommendations de produits sous forme de publicit\u00e9s cibl\u00e9es. Pour vous opposer \u00e0 cette pratique de retargeting \u00ab\u00a0Custom Audiences Retargeting\u00a0\u00bb de Facebook, veuillez suivre le lien suivant :\u00a0https:\/\/www.facebook.com\/ads\/website_custom_audiences\/<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Data Transmission outside the EU<\/span><\/i><\/a><\/h4><\/div>
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RIVOLI GEN\u00c8VE Vertrieb GmbH being a Swiss company, the transfer of data to Switzerland is therefore natural, some service providers are also based in Switzerland. Switzerland has an adequate level of data protection or in other words equivalent to that imposed by the European Union.
\nHow do we protect your personal data?<\/p>\n

We care about protecting users\u2019 personal stored data and we took measures to prevent their loss or data leakage.<\/p>\n

We do restrict the access to your personal data to a limited list of employees and service providers listed above.<\/p>\n

Our website is using the Secure Sockets Layer protocol (SSL) in order to encrypt or encode information sent to us between your device and the server.<\/p>\n

Despite these precautions, we can\u2019t exclude risks of loss, destruction or dissemination of personal data, naturally involved when sharing personal data online. The user accepts the risks mentioned above and won\u2019t hold the company responsible for any security infringement.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Cookies<\/span><\/i><\/a><\/h4><\/div>
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What is a cookie ?<\/strong>
\nCookies are little text files stored on your digital device. Some are deleted when closing your browser session, others will be kept on order to recognize browser during a subsequent visit.<\/p>\n

Cookies that we are using<\/strong>
\nNecessary cookies: some functionalities are not guaranteed without them such as the access to the secured areas, some text entries or the assurance that the online payment is working well.<\/p>\n

Functionality cookies: they often are a time saver such as automatic entries when you are filling a form. Those cookies are usually valid for one year.<\/p>\n

Performance cookies: they are used to give is insights about the performance of our website and users demographic information such the amount of visits a specific page received.<\/p>\n

Marketing cookies: they are used to direct marketing purposes. For example, it helps us to target better our audience when running online advertisements.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How to accept or block cookies ?<\/span><\/i><\/a><\/h4><\/div>
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A cookie banner will appear during the 1st visit on our website in order to inform the user about the use of cookies. By continuing to browse our website, the user agrees to our cookie policy.
\nThe user can, nevertheless, parameter its browser to modify or block the use of cookies, following the links below:<\/p>\n

Internet Explorer :\u00a0https:\/\/support.microsoft.com\/fr-fr\/help\/17442\/windows-internet-explorer-delete-manage-cookies<\/a><\/p>\n

Chrome : https:\/\/support.google.com\/chrome\/answer\/95647?co=GENIE.\u00a0Platform%3DDesktop&hl=fr<\/a><\/p>\n

Firefox : https:\/\/support.mozilla.org\/fr\/kb\/autoriser-bloquer-cookies-preferences-sites<\/a><\/p>\n

Safari (Mac) :\u00a0https:\/\/support.apple.com\/fr-fr\/guide\/safari\/sfri11471\/mac<\/a><\/p>\n

Safari (iphone & ipad) :\u00a0https:\/\/support.apple.com\/fr-fr\/HT201265<\/a><\/p>\n

Opera (version anglaise) :\u00a0https:\/\/help.opera.com\/en\/latest\/web-preferences\/<\/a><\/p>\n

Cookies we use from third parties
\n<\/strong>As we do not control those cookies, we cannot ensure that the third parties cookies are compliant with the applica<\/p>\n

Google Adwords
\n<\/strong>Google adwords is an advertising service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, Google).
\nThe cookies are used in order to track advertising performances such as a conversion made after the user clicked on the Google search engine. Those cookies usually expire after 30 days and never identifies the user personally in a direct way or in combination with other information.<\/p>\n

Google Analytics
\n<\/strong>Google adwords is an advertising service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, Google).
\nThese cookies are used to give insights about the performance of our website and users demographic information such the amount of visits a specific page received. They expire after a maximum duration of 3 years and never identify the user personally in a direct way or in combination with other information.<\/p>\n

Facebook
\n<\/strong>We are using the advertising service of Facebook Inc. (1601 S. California Ave., Palo Alto, CA 94304, USA, Facebook). The Facebook cookies are used to identify our website users that have a facebook account and to propose them tailored advertising. The users will never be identified personally in a direct way or in combination with other information.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Changes made on this confidentiality policy<\/span><\/i><\/a><\/h4><\/div>
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Any changes on this confidentiality policy will be posted on the website or emailed to users. Users are encouraged to read this policy on a regular basis in order to know if some changes have been operated.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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